[RESOLVED] The Open Procedure for service XXX in DLL "C:\Windows\System32\XXX.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code

Is there anything that performing this fix, will negatively impact a server? We are having this problem with a production server and i'm wanting to make sure that before I do this on this server, reloading the perfomance counters as you state, isn'

Abstract:You get the error message "The Open Procedure for service XXX in DLL "C:\Windows\System32\XXX.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code" and wish to solve that.

 The full error messages you got are:

Log Name:      Application
Source:        Microsoft-Windows-Perflib
Date:          09.03.2017 09:12:09
Event ID:      1008
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      server01.int.contoso.com
Description:
The Open Procedure for service "BITS" in DLL "C:\Windows\System32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Perflib" Guid="{13B197BD-7CEE-4B4E-8DD0-59314CE374CE}" EventSourceName="Perflib" />
    <EventID Qualifiers="49152">1008</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-03-09T08:12:09.000000000" />
    <EventRecordID>10416</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>server01.int.contoso.com</Computer>
    <Security />
  </System>
  <UserData>
    <EventXML xmlns="Perflib">
      <param1>BITS</param1>
      <param2>C:\Windows\System32\bitsperf.dll</param2>
      <binaryDataSize>8</binaryDataSize>
      <binaryData>0200000000000000</binaryData>
    </EventXML>
  </UserData>
</Event>

or

Log Name:      Application
Source:        Microsoft-Windows-Perflib
Date:          09.03.2017 09:12:09
Event ID:      1008
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      server01.int.contoso.com
Description:
The Open Procedure for service "WmiApRpl" in DLL "C:\Windows\system32\wbem\wmiaprpl.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Perflib" Guid="{13B197BD-7CEE-4B4E-8DD0-59314CE374CE}" EventSourceName="Perflib" />
    <EventID Qualifiers="49152">1008</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2017-03-09T08:12:09.000000000Z" />
    <EventRecordID>261692</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>server01.int.contoso.com</Computer>
    <Security />
  </System>
  <UserData>
    <EventXML xmlns="Perflib">
      <param1>WmiApRpl</param1>
      <param2>C:\Windows\system32\wbem\wmiaprpl.dll</param2>
      <binaryDataSize>8</binaryDataSize>
      <binaryData>1500000000000000</binaryData>
    </EventXML>
  </UserData>
</Event> 

 To solve that different solutions might apply here:

Solution 01:

1.) Open a CMD via run as admin

2.) enter

C:\Windows\system32\lodctr.exe /R

and then

C:\Windows\SysWOW64\lodctr.exe /R

If you get the error "Error: Unable to rebuild performance counter setting from system backup store, error code is 2" repeat step 2.

3.) Now re-registers the computer´s performance libraries with the following (for more infos see):

C:\Windows\System32\wbem\winmgmt.exe /RESYNCPERF

C:\Windows\SysWOW64\wbem\winmgmt.exe /RESYNCPERF

Solution 02:

On some websites it is requested to use the PerfStringBackup.ini located in %systemroot%\system32\. However this file do not include all performance counters. The reason here is that the PerfStringBackup.ini is created before an application added new performance counters. That means the file is never aktuell and therefore using this might cause issues with the performance counters!

So please be carefull if you use:

%windir%\system32\lodctr /r: perfstringbackup.ini

 Solution 03 (SharePoint only):

The issue occurs when the Local Service Account has insufficient registry permissions. To solve that add the local service account to the applicable registry keys and sub keys for the Service as noted in the description of the particular event.

Caution! This fix requires you to edit the registry. Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. We cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.

So for the error messages seen above this means give read access for the COMPUTERNAME\WSS_WPG group to the following keys:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS\Performance
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WmiApRpl\Performance

Cross information:

• Event ID 1003 — Performance Library Availability
• How to troubleshoot WinMgmt-based performance counter errors

Kommentare (23)

John Nest

1. vor 4 Jahren
2. #247

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Thanks! Fix worked splendidly!

1. Antworten

Bastian W.    John Nest

1. vor 2 Jahren
2. #489

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You are welcome

1. Antworten

Nezza

1. vor 3 Jahren
2. #344

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Hi, just wondering if your solution 1 resolves the BITS C:\Windows\System32\bitsperf.dll issue? or is it slightly different worded?

1. Antworten

Bernd Webster    Nezza

1. vor 3 Jahren
2. #345

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The approached above might be similar for other .dll issues yes

1. Antworten

Dwight Fowler

1. vor 3 Jahren
2. #398

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Your awesome. Thanks for this. Would never have been able to get to this solution without hours or days of tedious research.

1. Antworten

Sandeep

1. vor 3 Jahren
2. #405

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What is the cause of the problem?

1. Antworten

Bastian W.    Sandeep

1. vor 2 Jahren
2. #488

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Its a little bit unclear. Form my side it looks like that something destroyed the performance counter information, so a repair fixed that. However I didn´t had time to find out what might be the root cause. It could be for example a 3rd party...

Its a little bit unclear. Form my side it looks like that something destroyed the performance counter information, so a repair fixed that. However I didn´t had time to find out what might be the root cause. It could be for example a 3rd party software.

Weiterlesen

1. Antworten

Jerry Smiley

1. vor 2 Jahren
2. #411

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Worked - thanks!

1. Antworten

Bastian W.    Jerry Smiley

1. vor 2 Jahren
2. #490

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You are welcome

1. Antworten

tazmo8448

1. vor 2 Jahren
2. #439

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Solution 01 worked like a charm thanks very much.

1. Antworten

Bastian W.    tazmo8448

1. vor 2 Jahren
2. #491

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You are welcome

1. Antworten

mde1

1. vor 2 Jahren
2. #486

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Thank you -- this worked!

1. Antworten

Bastian W.    mde1

1. vor 2 Jahren
2. #487

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You are welcome

1. Antworten

Swaroop

1. vor 2 Jahren
2. #538

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Can this error cause BSOD.?

1. Antworten

Bastian W.    Swaroop

1. vor 2 Jahren
2. #541

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No, this wouldn´t cause a BSOD

1. Antworten

Adam S

1. vor 1 Jahr
2. #551

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Thank you Bastian, solution #1 worked a treat for me.
You are a kind man for sharing this information - it is much appreciated.

1. Antworten

Bastian w.    Adam S

1. vor 1 Jahr
2. #552

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You are welcome, glad to hear it was helpful.

1. Antworten

Ram    Bastian w.

1. vor 3 Monaten
2. #835

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Just want to know, due to this problem server will have any performance issues?

Thanks in Advance,
Ram

1. Antworten

Bastian W.    Ram

1. vor 3 Monaten
2. #836

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No, this is only a construct which allows a monitoring environment to fetch the performance counter from a server.

1. Antworten

Claudia

1. vor 1 Jahr
2. #740

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Is there anything that performing this fix, will negatively impact a server? We are having this problem with a production server and i'm wanting to make sure that before I do this on this server, reloading the perfomance counters as you state,...

Is there anything that performing this fix, will negatively impact a server? We are having this problem with a production server and i'm wanting to make sure that before I do this on this server, reloading the perfomance counters as you state, isn't going to have a negative effect.

Weiterlesen

1. Antworten

Bastian W.    Claudia

1. vor 1 Jahr
2. #741

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Its nothing which can be answered via an simple email blog. The best way would be to open a case with Microsoft and then check that with them if you are unsure. The solution is only for users who are familiar with there environment and not ......

Its nothing which can be answered via an simple email blog. The best way would be to open a case with Microsoft and then check that with them if you are unsure. The solution is only for users who are familiar with there environment and not ... sorry ... users why try out different solutions in order to hope to fix a given issue.

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