Friday, March 29, 2024

The Microsoft Active Directory account that you specified is not configured to support single sign-on authentication.

If you try to configure the Blackberry Enterprise Server 5.0.x to configure Microsoft® Active Directory® authentication you get the error message:

The Microsoft® Active Directory® account that you specified is not configured to support single sign-on authentication. You must associate a service principal name to the Microsoft Active Directory account before you can add the account to the BlackBerry® Administration Service.

 

Solution 1:

In order to use this feature the server you wish to add via the BlackBerry Administration Service must be a KDC (Key Distribution Center).

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